Freight forwarding service
Door Delivery
End-to-end movement from origin through to the final delivery address, planned as one shipment so the last leg is never an afterthought bolted on at arrival.
- Scope
- Origin through to the final address
- Direction
- Import and export
- Sequencing
- Delivery timed against customs clearance
What door delivery covers
Our door delivery service extends freight movement beyond the port or warehouse, all the way to your final destination address.
This is coordinated as part of the same shipment plan, so handovers between freight, customs, and inland transport stay aligned.
Key capabilities
- Port or warehouse to final-address delivery
- Coordinated handover across freight and transport legs
- Suitable for both import and export movements
- Delivery scheduling aligned with customs clearance
Best suited for
Businesses wanting one coordinated movement from origin to final delivery address.
Typical situations
When door delivery is the right fit
Complete import handover
One accountable movement from overseas origin to the receiving address, with clearance sequenced so the final leg is not left waiting.
DDP-style export commitments
Exports sold on delivered terms, where the final delivery must be planned as part of the original booking.
Deliveries outside major cities
Destinations off the main corridors, where feasibility and timing need confirming before the cargo moves.
How it works
How we handle door delivery
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01
End-to-end planning
The full route, including the final leg, is planned at booking rather than added later.
-
02
Main carriage
Ocean or air movement is booked and monitored to arrival.
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03
Clearance sequencing
Customs clearance is timed so the delivery vehicle is not booked against cargo that is still held.
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04
Final delivery
Cargo is delivered to the nominated address on an agreed slot.
-
05
Confirmation
Delivery is confirmed back to you to close the shipment.
Before we can quote
What we need from you
You can send an enquiry without all of it, but each missing item usually costs a round trip before you have a usable rate.
- Full destination address with a receiving contact
- Delivery date or window required
- Unloading facilities available at the address
- Customs documentation set for the import leg
Pricing
What moves the cost
So a quote is not a black box. These are the factors that actually change the number on a door delivery shipment.
- Distance from the port, airport or ICD of arrival
- Vehicle type the destination can receive
- Whether clearance is likely to be straightforward
- Any storage needed between clearance and delivery
Related
Services often combined with door delivery
Need a door delivery quote?
Send us the route, cargo details and your ready date — we will come back with rates and routing options.
Questions
Door Delivery questions
Does door delivery work for both import and export shipments?
Yes — door delivery is coordinated for both inbound (import) and outbound (export) movements.
Is customs clearance included with door delivery?
Door delivery is coordinated alongside customs clearance timing so the final delivery isn't held up — see our Customs Brokerage page for that part of the process.
Can door delivery be arranged to multiple addresses?
Multi-address delivery is possible and is typically planned together with our Distribution service.
What if my delivery address is outside a major city?
Share the exact destination on the rate enquiry form — our transport network covers most regions, and we will confirm feasibility and timing for less common locations.