Freight forwarding service
Customs Brokerage
Customs clearance handled by an experienced brokerage team — documentation checked before filing, classification confirmed, and queries resolved directly with the authority.
- Direction
- Import and export clearance
- Scope
- Classification, documentation and compliance
- Locations
- Network ports and ICDs including Kathuwas
What customs brokerage covers
Customs clearance is often the most time-sensitive part of a shipment. Our brokerage team manages documentation, classification, and compliance requirements to keep clearance on schedule.
We coordinate directly with customs authorities and your internal teams, reducing back-and-forth and helping avoid avoidable delays at the border or port.
Key capabilities
Best suited for
Importers and exporters who want customs clearance handled by an experienced, responsive team.
Typical situations
When customs brokerage is the right fit
Repeat import clearance
Regular importers who want classification and documentation handled consistently rather than re-argued every shipment.
Documentation-sensitive cargo
Goods needing product-specific certificates or licences, checked before arrival rather than at the port.
Clearance recovery
Shipments already held up, where the paperwork needs reviewing and the query resolved with the authority.
How it works
How we handle customs brokerage
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01
Document review
Paperwork is checked against the cargo before filing, which is where most delays are avoided.
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02
Classification
Tariff classification is confirmed, with duty implications explained before submission.
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03
Filing and assessment
The entry is filed and tracked through assessment.
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04
Query resolution
Any examination or query is handled directly with the authority.
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05
Release and handover
Cargo is released and passed into onward transport without a gap.
Before we can quote
What we need from you
You can send an enquiry without all of it, but each missing item usually costs a round trip before you have a usable rate.
- Commercial invoice and packing list
- Transport document — Bill of Lading or Air Waybill
- Product details sufficient to confirm tariff classification
- Any licence, permit or product-specific certificate
- IEC and GST details for the importer or exporter
Pricing
What moves the cost
So a quote is not a black box. These are the factors that actually change the number on a customs brokerage shipment.
- Tariff classification and the duty rate that follows from it
- Whether the cargo is selected for examination
- Completeness of the documentation at the point of filing
- Port or ICD of clearance and its current throughput
Related
Services often combined with customs brokerage
Need a customs brokerage quote?
Send us the route, cargo details and your ready date — we will come back with rates and routing options.
Questions
Customs Brokerage questions
Do you handle customs clearance for both imports and exports?
Yes — our brokerage team manages clearance documentation, classification, and compliance for both import and export shipments.
What documents are typically required for customs clearance?
Commonly a commercial invoice, packing list, Bill of Lading/Airway Bill, and any product-specific certificates — exact requirements depend on the cargo and destination.
Can you clear cargo at any Indian port or ICD?
We coordinate clearance across the ports and ICDs relevant to our network, including CONCOR ICD Kathuwas — share your port/ICD of entry when requesting support.
What causes customs clearance delays, and how do you avoid them?
Incomplete or inconsistent documentation is the most common cause. Our team reviews paperwork in advance and coordinates directly with customs authorities to keep clearance on schedule.